Spinzilla Casino Terms of Use

This page sets out the terms and conditions that govern your use of Spinzilla’s website and services. It explains the relationship between us and our users, the rules that apply when you open and operate an account, and the basic procedures we follow for promotions, payments and disputes. By registering or using our services you agree to these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Provide accurate and up-to-date personal information and notify us immediately if you suspect unauthorised access. We may ask you to verify your identity, payment method and address before allowing deposits, play or withdrawals. Failure to comply with verification requests may result in account suspension and the withholding of funds until checks are complete.

Eligibility requirements

Only users who meet our eligibility criteria may open an account. You must be of legal gambling age in your jurisdiction and resident in a country where use of our services is permitted. We operate a one-account-per-person policy; accounts believed to be duplicate or linked may be closed. If you are unsure about eligibility in your location, check the information provided during registration or contact support.

Acceptable platform use

Use of the platform must comply with applicable law and these terms. You must not use automated tools, attempt to manipulate games or promotions, launder funds, or engage in abusive behaviour towards staff or other users. Any attempt to circumvent limits, rules or security measures may lead to the cancellation of bets, voiding of bonuses, account closure and retention of funds where permitted by law.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply to each offer. Wagering requirements, expiry, maximum bet limits while a bonus is active, eligible games and other conditions will be set out in the relevant promotion terms. Where a promotion conflicts with these general terms, the specific promotion terms will apply. We reserve the right to withdraw or amend promotions and to refuse bonus play where abuse or error is suspected.

Deposits and withdrawals

Payment methods, minimums and processing times are shown in the cashier. Withdrawals are subject to identification checks and any applicable limits or delays required to prevent fraud. We may require funds to be returned to the original payment source where possible. Fees, maximums and processing times may vary by method and jurisdiction; check the cashier for current details. We may place temporary holds on accounts pending verification or investigation.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. We will aim to resolve issues promptly and fairly. If we cannot reach an agreement, you may seek independent legal advice or refer the matter to an appropriate dispute resolution body in your jurisdiction. Bringing false claims or providing misleading information may affect your account status.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified reasonably in advance by posting revised terms on the site or by other communication. Continued use after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.