Responsible Gambling

At Spinzilla we take player safety seriously and are committed to helping you keep your play fun and controlled. This page explains the tools and support we provide so you can make informed choices, set sensible limits, and take a break whenever you need one. If you ever feel gambling is becoming a problem, please reach out for help – support is available and confidential.

Our player protection principles

We aim to promote responsible gambling by encouraging safe play, offering practical control tools, and providing clear information about how to get help. We respect privacy and only ask for verification where necessary to protect accounts and comply with regulations. Our goal is to make it straightforward for you to set limits and pause activity whenever required.

Activity-control tools

You can manage your account activity quickly from your account settings. Available controls include deposit limits, loss limits, time limits, session reminders, and temporary account breaks. These tools are designed to be flexible so you can choose settings that fit your lifestyle and budget.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or decreased, but increases may be subject to a waiting period. We recommend starting with conservative limits and adjusting only if you remain comfortable with your play.

Loss limits

Loss limits allow you to cap the amount you can lose over a chosen period. This helps limit financial exposure and keeps play within planned boundaries. If you reach a loss limit, further wagers will be blocked until the limit period resets or you adjust your settings following any mandatory delay.

Time limits and session controls

Use session reminders and time limits to avoid long playing sessions. You can opt in to receive a notification after a pre-set period of play, or enable automatic log-out after a chosen session length. Short breaks and regular pauses help keep play balanced.

Self-exclusion and account breaks

If you need a longer pause, self-exclusion lets you close access to your account for a set period or permanently. We also offer short-term account breaks (cool-offs) if you want an immediate pause. Contact our support team through your account for help activating self-exclusion or an extended break.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, borrowing to gamble, hiding activity, or gambling affecting work, relationships or sleep. If you notice these signs in yourself or someone close to you, consider using the available controls and seeking support.

Tips for maintaining control

Decide a budget before you play and stick to it, use deposit and loss limits, set session reminders, avoid gambling when stressed or intoxicated, and keep track of time and money spent. Treat gambling as entertainment, not a way to make money.

Professional help and support organisations

If you need extra help, contact organisations such as GambleAware, GamCare or Gamblers Anonymous for confidential advice and counselling. If you feel at immediate risk of harm, please contact local emergency services or your GP. Support is there and reaching out is a strong first step.