Reach Out to Us
If you have questions about your account, need help with deposits, withdrawals or technical issues, Spinzilla's authorised support centre is here to help. Our team can assist with account enquiries, verification, responsible-gambling tools, Star Rewards questions and general feedback. Contact us for swift, practical help and we'll do our best in your favour to resolve any issue quickly. You can also manage deposit limits and self-exclusion from your account area. Check the table below for the most convenient contact options.
| Department | Contact |
|---|---|
| Customer support | [email protected] (account enquiries, verification and technical help; typical response within 24 hours) |
| General enquiries | [email protected] (billing, payments and general questions; reply within 48 hours) |
| Affiliate enquiries | [email protected] (partnerships and marketing; application review times vary) |
| Phone | +44 20 7946 1823 (Mon-Fri, 09:00-18:00 UK) |
| Working hours | Mon-Fri, 09:00-18:00 |
Support via Email
Email is the preferred contact method for detailed requests, account-related issues, or situations requiring explanations or documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any account reference to avoid delays. Providing full information up front helps us investigate and resolve your enquiry more quickly.
Send Us a Message
Name Email Message Send to Spinzilla SupportResponse Time
Our support team aims to respond promptly: most enquiries are answered within one business day. Simple requests and account queries are usually resolved quickly, while more complex issues such as KYC checks or payment investigations may take longer depending on their nature. We’ll keep you updated on progress and confirm when you can expect a full resolution.
Feedback
We want your feedback, tell us what you think of Spinzilla and how we can improve. Send suggestions, bug reports or feature ideas through the feedback form in your account or by email to [email protected]. Every message is reviewed by our team and used to make the site easier to use, faster and fairer for all players.